Texting that turns inquiries into enrolled families.
Answer every new family the moment they raise their hand.
Voxie texts families from your school's own number, nurtures them through tours, and follows through all the way to enrollment — then hands off cleanly to Brightwheel.
Full training recording · open in Fathom
Training Starts Here
Everything your school team needs to run Voxie, on demand. Start with the training recording above, then dig into the automated family journeys and feature walkthroughs below.
Core Voxie features at a glance
Quick Blast for 1-to-Many Campaigns
Quick blast messages and marketing campaigns deliver timely, targeted communications that drive engagement and action in bulk.
Message Hub for 1-to-1 texting
Message Hub streamlines texting inbox management by providing a centralized, highly visible platform to efficiently track, organize, and respond to customer conversations.
Templates (Snippets)
Snippets are message templates that enable you to quickly craft impactful texting messages that save time and ensure consistency.
The Message Showroom
Every automated message a family receives, in the order they receive it — from the moment they opt in through the day they enroll. Five journeys, fourteen messages, all sent from your school's own number within safe-sending hours.
New Inquiry Engagement
The nurture starts in real time, sent from your school's own number.
Tour Support
Confirmations, directions, sneak peeks, and a gentle recovery text if a family misses their tour.
Enroll & Hand Off
Post-tour follow-through leads to the enrollment ask, then communication moves to Brightwheel.
New Lead
Fires the moment a family opts in. A four-touch nurture introduces the Ducklings approach, shares what other parents say, and invites a tour. The sequence stops on its own after Day 7.
What makes Ducklings different · fills from first_name, location name, calendly_link
Social proof · fills from location name, calendly_link
Whole-child approach · fills from location name
Graceful close · fills from first_name, location name, calendly_link
Tour Scheduled
Triggered when a tour is booked. Confirms the appointment with directions, then warms the family up over the following days so they arrive already familiar with the school.
Tour booked — get ready! · fills from first_name, location name, google_pin_link
Classroom sneak peek · fills from location name, school_website
Meet the staff · fills from location_facebook_page
Tour No Show
A single, low-pressure recovery message the day after a missed tour. It opens the door to reschedule by reply or call, and signals that the school will follow up directly.
We missed you! · fills from location name
Tour Completed
Post-tour follow-through. Opens with a thank-you, then moves toward the enrollment ask across three touches before closing the loop on Day 7.
Thanks for visiting
The value of Ducklings · fills from location name
Warm invitation
Objection handling & close · fills from location name
Enrolled
Confirmation and hand-off. The family is congratulated on enrolling, then pointed to Brightwheel as the ongoing communication channel — closing out the Voxie journey cleanly.
Enrollment confirmed · fills from location name
Channel hand-off
Day counts are measured from the moment a contact enters that status. Highlighted merge fields are personalized per family and per school location. View the full showroom →
Crafting a Great Marketing Message
Crafting a great texting marketing message involves being concise, engaging, and action-oriented while providing value to your audience.
A successful message grabs attention quickly, speaks directly to the recipient, and encourages immediate action with a clear call-to-action (CTA). Personalization and timing are also key factors in creating a message that resonates and drives results.
Top Tips for Great Texting Marketing Messages
Keep It Short and Sweet
Don't make your families dig for the offer or the core message. One to two sentences is best with plenty of spacing.
Personalize Your Message
Include the recipient's name or tailor the content to their interests or behavior.
Use a Strong CTA
Link to your book now page so the reader can immediately take action.
Create a Sense of Urgency
Encourage quick action with time-sensitive offers or limited availability.
Adhere to Safe Sending Hours
Legal safe sending hours are 8AM to 8PM but we recommend 9AM to 7PM just to be safe.
Mind Your Message Frequency
We recommend 1-4 Quick Blasts per month for the highest engagement and conversion - enough to stay top of mind without overwhelming your families.
Good Message Example
Why it's good:
- Personalized with [First Name].
- Highlights the value of the visit (seeing the classrooms in person).
- Creates a sense of timing with a specific day and time.
- Includes a clear call-to-action with a booking link.
Ineffective Message Example
Why it's bad:
- Generic and lacks personalization.
- No clear value for the family.
- Too vague ("come back" with no specifics).
- Misses an opportunity for a direct link or clear action.
Mobile App for iOS & Android
Stay connected with your customers anywhere. Send messages, respond to conversations, and manage your campaigns from your phone with the Voxie mobile app.
Message Hub Chrome Extension
Start a conversation with any phone number in your browser. Send pre-built snippets to customers, reply to incoming messages, and more to streamline conversations.
Read our help center article →Contact and Support
We're here to help!
For any technical issues or support inquiries, please reach out to our support team at support@voxie.com. We're excited to partner with you.
When logged into the Voxie platform, click the question mark icon in the lower-right corner to start a live chat with our support team for the fastest assistance.
